Frequently Asked Questions
Find answers to the most common questions about our services.
What happens in the event of a power failure - will my battery still work?
This is not standard. In a normal installation, your home battery shuts down during a power outage. This is not only because of safety, but also because the power could otherwise flow into the public grid through your smart meter. To still maintain power during an outage, a closed system must be created in the home. This can be done with a backup function or an off-grid capability, which keeps your battery working completely autonomously. At SunCharged, we are happy to advise on these solutions and help you choose what suits your situation and budget.
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With a dynamic energy contract and a home battery, you always benefit from the lowest energy rate of the day. Exactly how much you save depends on several factors such as your energy consumption, solar production, the capacity of your battery and current power prices. Especially with large price differences in the energy market, a smart battery can make all the difference. By charging when power is cheap and discharging when rates are high, you maximize your solar power as well as market prices. At SunCharged, we are happy to help you understand your personal savings potential.
Trading on the EPEX market means being smart about your energy consumption and storage: you use power or charge your battery when the price is low, and you consume less or feed back to the grid when the price is high. This works in conjunction with a dynamic energy tariff, where the price of power changes every hour. With a smart energy system, this happens automatically. This provides financial benefits and helps keep the energy grid in balance.